If you’ve ever tried to do a “simple” grocery run from Coochie, you already know it’s not simple. Between ferry timing, barge timing, cold stuff, heavy stuff, and the general chaos of being a human who needs food, it can turn into a whole expedition.
That’s exactly why the Coochiemudlo Community Shopping Service (CCSS) exists.
It’s a volunteer-run, not-for-profit community service that helps islanders get groceries from Victoria Point Coles delivered to their homes on Coochie. And yes, it also sits as the umbrella banner for the fuel service too, but the shopping service is the main event here. (We'll talk about the fuel service next week!)
Why Coles?
Because Coles allows the service to use their cold room. That’s the magic ingredient. It means cold and frozen items can stay properly chilled while volunteers are collecting, packing, and wrangling orders, instead of sweating it out on the dock like a sad block of melting cheese.
Other supermarkets don’t offer that same setup, which is why the service is currently built around Coles.
When does it run?
At the moment, CCSS runs on recycle bin week, on a Wednesday and Friday of each fortnight, which means next week is the order week (14 January).
And there’s a very real chance demand will increase (especially with mainland delivery costs increasing with the current Woolworths Online delivery service), so the service is already thinking ahead about scaling up if needed, potentially moving to a weekly rhythm using alternating days. (Watch this space for a call for volunteers, too!!)
Who can use it?
The service is designed to support residents to live independently on the island and it’s being updated to be accessible for more people.
There’s also flexibility for:
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Click & Collect customers (you order online, CCSS collects it)
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People who come over and do personal shopping during the service window
What does it cost?
How the shopping day actually flows
Here’s the behind-the-scenes “how the sausage gets delivered” version:
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Volunteers and the driver start early (think around 8:00am) to catch the 8:20am barge from Coochie.
- Arrival at the Coles back dock around 8:45am.
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Empty styrofoam boxes are unloaded and moved to the front of store.
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Shoppers arrive and complete shopping. The current shopping window is being adjusted to help people who have medical appointments, with the service generally operating in the morning.
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Groceries are packed into boxes:
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Cold/frozen items go into the cold room
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Pantry items, drinks, produce etc. are packed and staged for loading
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There’s a 10kg max per box rule (your arms will thank you).
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After lunch, volunteers return to load:
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Volunteers sign off, collect their induction cards, and the group returns on the barge (typically 2:20pm from Victoria Point).
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Back on Coochie, the driver and team begin home deliveries.
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The driver drops volunteers home, returns the van to base, and hands in the folder and any monies to the President.
How Click & Collect works (simple version)
If you use Coles Click & Collect, you’ll receive an order number from Coles. You then send that order number to CCSS (they have their own service phone and email, and the phone goes with the driver on the day). CCSS collects it, packs it, keeps cold goods cold, and delivers it to you on Coochie.
Want to join?
The membership system is being refreshed with the intention to make it clearer, cleaner, and easier for new members to hop on board.
For now, the key contacts are:
If you’re thinking, “This is exactly what we need,” you’re not alone. This service is one of those quiet community engines that keeps the island ticking along, one box of groceries at a time.